Attendees (check-in)

Attendees shows every class on the timetable for a day, who signed up, and who has arrived. Use it at the front desk or on the mat to check people in.

Who can use it: coaches and admins.

Open it from the menu: Members & Classes → Attendees.

The top bar

• Selected Date: the day you are looking at. It starts on today. You can pick any past or future date.
• Refresh: reloads the classes and sign-ups. Use it if a member says they have just booked.
• A clock on the right shows the current time.

A class card

Each class that day has its own card:

• Title and time, for example “Adults BJJ (18:00 - 19:00)”. The orange number is how many people are on the list (signed up plus checked in).
• Checked in: how many have arrived, with a progress bar.
• Search box: check in someone who is not on the list, such as a walk-in.
• The list of people, with these columns:
  • action: the check in button, or a green checked in label.
  • student: photo, full name and phone number. Click the photo to make it bigger. Click the name to open the member’s page in Members. Children on a parent’s account have a small child icon on their photo.
  • alias: the name the member shows in the app.
  • Contacts: email, phone, a call button and a WhatsApp button.
  • participant: main for the account holder, additional for a child or family member on someone else’s account.
  • membership: green full member or orange not full member.

People who are checked in are listed first. Use students per page at the bottom to show 5 to 25 rows at a time.

Check in someone who signed up

1. Make sure Selected Date is today.
2. Find the class card.
3. Click check in on the person’s row.
4. The button shows “checking in …” and then changes to checked in. The count goes up.

Check in a walk-in or someone not on the list

1. In the class card, click the box Search for student (require least 3 characters).
2. Type at least 3 letters of their name, alias or email.
3. Press Enter. The search only starts when you press Enter.
4. Pick the person from the list. Entries look like “Name (alias) - email”. Children appear under their parent’s email.
5. Click the Check in button that appears next to the box.
6. The list refreshes and the person shows as checked in.

Caution

There is no undo. Once someone is checked in, you can’t remove the check-in from this page. If you checked in the wrong person, tell the gym owner.

Note

If a check-in doesn’t go through, the button simply goes back to check in. Wait a moment and try again, or click Refresh.

The person must already have an account in the members’ app. If they can’t be found, see Add a new member.

Members can also check themselves in from their phone. See the members’ app guide.